Frequently Asked Questions
Everything you need to know about your Red Wing heritage boots.
How do I determine my correct Red Wing size?
Most Red Wing Heritage boots run about a half to a full size larger than your regular sneaker size. We recommend sizing down to ensure a snug fit that will mold to your feet over time.
What is the break-in period for new leather boots?
Quality leather requires time to soften. Expect a break-in period of 2 to 4 weeks of intermittent wear. Using Red Wing leather conditioner can help accelerate this process.
Do you offer international shipping?
Yes, we ship worldwide from our Amsterdam store. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What is your return policy for online orders?
You can return your unworn boots within 14 days of receipt. Please ensure the boots are in their original packaging and show no signs of outdoor wear or creasing.
Can my Red Wing boots be resoled?
Absolutely. Most of our boots feature a Goodyear Welt construction, which allows them to be resoled multiple times by a professional cobbler, extending the life of your footwear for years.
How should I care for my leather boots?
We recommend cleaning your boots with a damp cloth, applying a leather conditioner every few months, and using a protector spray to shield them from water and stains.